In its fifth edition, the Customer Experience E3CX Conference—sponsored by Tajriba, the National CX Academy Saudi Arabia—will take place in Riyadh from June 23 to 24, 2025.

Customer Experience E3CX Conference is a leading forum for developing CX strategies in the rapidly expanding Saudi market. Moreover, 96% of Saudi companies prioritise customer experience (CX), and the conference supports Vision 2030 by showcasing AI, digital transformation, and analytics-driven innovations that improve customer interactions and establish Saudi Arabia as a global leader in CX. With topics like customer journey mapping, omnichannel strategies, personalisation, brand experience, and emerging technologies, the event—which includes the 2nd CX Hackathon, a C-Level CX Masterclass, and an exhibition—equips participants to increase satisfaction and loyalty in a cutthroat market. Besides, you may discover cutting-edge CX technologies and intuitive tools for life-changing experiences; participate in KSA-focused CX protocol discussions with world leaders; and acquire insights into CX business models and best practices. Take inspiration from local and global success stories. The premier gathering for professionals, investors, technology integrators, and CX leaders on a global and regional scale is the E3CX Conference. Furthermore, it gives Saudi Arabian CX and CS startups in their early to mid-stage stages a special platform to present their creative solutions, make connections with possible partners, and grow their businesses. Ultimately, if you are a CX entrepreneur in Saudi Arabia who has developed innovative technology that maximises ROI, automates processes, and optimises CX efficiency, you have the chance to be included in the E3CX 2025 Top 15 CX Start-Ups. Get in contact with us to learn how you can showcase your solution to a prominent audience and boost your growth. Read more: International Hardware Fair Saudi Arabia (IHF)